Category Archives: Insight

“When I didn’t have a mic, I rapped on headphones”

Although I am white dude from suburban Finland, I have always been quite serious hiphop-head. This song below has always been one of the favorites. Raw simple drums and raw battle rhymes. That is all you need in a perfect hiphop-song:

One Charizma line has become a legendary hiphop-quotable from the song. It is almost like a rally cry for the indie hiphop movement and DIY spirit in mid 90´s and early 2000:

“ When I didn´t have a mic, I rapped on headphones”

For those who know, in the absence of microphone you can usually plug headphones to microphone input of mixer (I have done that as well). More street credible rappers have also been known to rap their records in telephones from jails. However, the line has lived on through the years within the song and also with this cool t-shirt designed by Parra:
tshirt
Now 18 years later, this legendary line has found again a new life with this awesome collaboration by headphone brand AIAIAI and legendary West Coast record label Stones Throw records. You can actually get to the record by rapping to your headphones:

This project is a great example that although you do a contest it can have some innovation with it. The contest promotes actual product launch. Many headphone brands do bespoken collaboration products and some might also do music contests. Stones Throw & AIAIAI have been one of the best ones creating quite holistic and enjoyable consumer experience from the website to the app. Because of that legendary Charizma line, it also makes perfect sense for headphone brand.

Also a good example that you should mine your good ideas way more often from old underground rap songs.

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Has This Been Done Before?

The most frustrating part in working in Singapore is the construct of majority of the presentations. Way too often, you spend big portion of the presentation going through examples on how other brands have done, not just similar things, but exactly the same things to sell your idea.

Has this been done before?

It is always good to learn new skills, but I have to say I much prefer my own construct. Show that none of the competitors is doing the thing you are proposing and pinpoint the opportunity. That approach does not sell work in here though.

And it is understandable. Others might not be doing that particular idea, because it does not work. Or they might not be doing that idea, because they are waiting for the proven case studies and benchmarks. So every marketer should remember the following four rules:

If you are doing something for the first time, there is higher probability that you will fail.
If you are doing something for the first time, there is higher probability to do something surprisingly successful. 
When you do something for the first time, it will be groundbreaking: either in negative and positive.
When you are doing something for the first time, either do it as a test or go all-in.

This paradox causes interesting challenges. When you try to duplicate something truly groundbreaking, it is nearly impossible. When you do something for the first time, it is partly about the idea and partly about the speed. Everyone working in this industry long enough knows that coming up with great ideas is not that difficult. Getting them executed fast and first is. Over-benchmarking success stories just results in mediocre campaigns: even though you could copy the exact idea, you cannot copy the exact situation.

This has been done before?

When you are doing something for the first time, it can be a stunt.
When you are doing something for the second time (or third and so forth), it cannot be stunt.
 
Talent borrows and genius steals, but genius also knows from whom to steal. Occasionally you might get the comment with digital ideas that it has been done before. And the same way as the opposite comment above, that does not really make sense either. No one faults you from doing 30s TVC, because it has been done before. It is a proven method, not an idea. It is not an idea anymore in 2014 to react to tweets and hashtags:

It is already a proven method. It becomes an idea when you have Boyz II Men singing those tweets. Same way as the only TVCs catching the attention anymore are the most expensive. That does not mean you should not be doing TVCs or social response, you have to execute with more bells and whistles.

The more proven method has become, the more craft and execution matters in it success.

When you are doing it first, you need less flair.

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Anatomy of An Insight: Meat Pack Hijack

I had totally slept on this, but luckily was shown it today in a meeting.
Entertaining and effective loyalty idea from this Guatemalan shoe store Meat Pack:

Insight: Most brands and companies are struggling with the top-of-mind. Consumers are promiscuous among brands. There are not many monogamous relationships with brands. If you are able to make your customer think about your brand, when they are shopping around, you are already having the upper hand. If you are able to make them come out running from that same competitor store, you are most likely winning.

Other lesson: If you are challenger brand, you should act like challenger brand. Although you might offend certain big players, your fans will just love you more.

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Yo.

Simplicity is beautiful. With messaging apps and especially through stickers our communication has become more effective and simpler. Is there a limit to how simple you can get?

Apparently not.

This week app called “Yo” launched from beta. It is the simplest form of communication I have yet seen. It works in iOs and Android. You select username. Then you add friends. Then you can send your friend “Yo” as a push notification and audio. So essentially you can only communicate through one phrase:

Yo

You got to be kidding?

No I am not. The company behind “Yo” has raised $1 million in venture capital. Currently there is over 50k users sending around 4 million Yos. They are also currently hiring.

For life-long hiphop-enthusiast I can see the merit of the app. Maybe in the future iterations you can have personalized “Yo” or an “Yo” from a famous rapper. Yo is simple, positive and universal.

Unlike many start-ups, the app creators have also thought about potential use cases for companies:

  1. A blog can Yo the readers whenever a new post is published. Imagine getting a Yo From PRODUCTHUNT.
  2. An online store can Yo its customers whenever a new product is offered. Imagine getting a Yo From JENNASHOPIFY.
  3. A football club can Yo the fans whenever the team scores a touchdown. Imagine getting a Yo From THE49ERS.
  4. An ice-cream truck can Yo the kids when it’s around the corner.… Imagine getting a Yo From THEICECREAMTRUCK.

The feedback for the app is hilarious as well. The current users have definitely taken supportive although somewhat ironic stance to it. Here are some of the highlights of App Store comments:

Yo is all I need
When the wife texts me to go get some stuff from the store, all I do is shoot her back a “Yo”. When the kids text for money or a ride, I get on the app and hit them a “Yo”. Yo is a way of life. Live simply, live beautifully. Yo”

This app changed my life
I am a professional scientist who has been scouring the earth for 7 years in search of a program or application so revolutionary, so outside of the box, so groundbreaking, that it could actually reverse the effects of clinical depression and bipolar disorder. “Yo” seems to be a fit. I have tested the effects of yo on several samples of depressed and bipolar tigers. Tigers were a natural choice for testing due to the little known fact that their anatomy is nearly identical to that of a humans. In a sample of depressed tigers, 8 out of 10 became happier due to the app yo and in an all male sample, 9 out of 10 experienced increased libido. I have taken my findings to Pfizer in hopes of negotiating some sort of three way contract between the creators of yo, Pfizer, and myself, Chisley Winsett M.D. So my message is this, creators of yo, this app that you have so sweetly crafted is not just an app, nay, but a highly scientific piece of medical innovation. We could do great things together. Please respond. Regards, Chisley Winsett M.D.”
 
“A life changing app
Yo is the best way to communicate. We no longer need intellectual discussion. We no longer need language. This is the next stage of human evolution!”

This feels more like postmodern commentary of the current app infrastructure or as an art project gone viral. On the other hand, it is hard to predict what eventually becomes hit. I would regard Yo only as a novelty app, but I do not use stickers either. It just might be that Yo will revolutionize messaging. Or it will be remembered as the tipping point when app bubble really started to burst.

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Giving What They Need vs. Giving What They Want

Go watch The Chef.

It is the best food-related film since Jiro Dreams of Sushi. There is an awesome soundtrack to accompany the food porn as well. With El Michels Affair & Roberto Roena playing on the background, it is automatic 4 stars for me. Also it has social media playing quite integral part in the storytelling, which was actually surprisingly fresh.

While the main plotline is a story about father and son, the movie is really about passion. Chef Carl Casper is bored in his job heading successful but predictable restaurant. The owner wants to play it safe, while Carl would want to make food he truly believes. After public meltdown and some social media trolling, he eventually finds his groove by putting on a food truck.

Does that sound familiar?

Do you feel that sometimes we are just doing what the client wants but not really what he needs?
That is essentially the biggest challenge in our work. People think they know what they want, but they don´t really know what they need. Consumers did not know they needed iPad, Crossfit or many other things. This applies to agency personnel as well. We might want to do something, but it might not be right for client either.

Working in kitchen is not that far away from working in agency. Both are balancing in this thin line of creative expression and commercial reality. Restaurants are essentially feeding you. Agencies are helping you sell more. How they do it is the most interesting bit. In both fields, there are three-start Michelin restaurants and there are fast food chains. The problems start when someone demands Bic Mac in Noma or vice versa. We are not artists in agencies, but we are not servants either.

We should always fight to have the most effective creative solution for the business problem. Sometimes it means giving tough love: both to clients and agency personnel. Ability to come up with ideas is one thing, but if you do not fight for those ideas, it does not really mean a thing.  If you are too eager to please, you are not really doing the right thing. I don´t regret any instance, when I have put my stake on the ground and tried to fight for the great idea. What I regret are the times, when I have let it go without a fight to avoid confrontation or make it more easy. Every time the end result has been crap (or at least not that good as it could be).

When you stop fighting for your work, it is time to quit.
Without passion, this field of work (and cooking as well) is just too draining. There are less time-consuming ways to get paid.

So let your passion show in your work every day. Sometimes that might mean raised voices, hurt feelings and occasional meltdowns.

But so what?

Those things make the difference between 3-star Michelin dish and the Bic Mac.

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Hacking is The Highest Form of Flattery

Don´t let lawyers run your brand.
This becomes quite apparent when you think about cease & desist from Ikea to Ikea Hackers. You have a person who has been an ambassador for your brand and indirectly urged people to buy more of your products. Yes, he has gotten some money out of it through ad sales, but seems quite petty from behemoth like Ikea to care about that. Instead they put the self-professed super-fan in jeopardy on quite dubious legal grounds. Cory Doctorow has a great argument on how the trademark is not copyright. What is most striking is that something like this still happens in 2014. It used to be my usual blog fodder to rip stupid brands harassing people who love their brand. I thought that brands had learned something throughout the years. Apparently not, so here is a reminder about two facts in this social age:

1. Hacking the brand is the highest form of flattery.
Even if someone is doing a parody about your brand, she is still using countless of hours with your brand. She would not do it, if brand would not mean anything to him. The challenge for the brands is not the negative feelings, it is that most of the people do not have any feelings (positive or negative) towards your brand.

2. Reward, don´t punish your biggest fans

Coke´s Facebook Page was originally started by fans. Instead of cease & desist, they invited those fans to visit the factory. Ikea should think about how they could collaborate with Ikea Hackers. Or maybe there would be some interesting cues for product development?

Weird mishap by otherwise generally smart brand. I think some of the solutions in this great Ikea-produced video could contribute as hacks as well:

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Anatomy of An Insight: Fartcode

If you are not even slightly entertained by flatulent humor, there is probably something wrong with your emotional state.

“You don’t have to be smart to laugh at farts, but you have to be stupid not to.”
Louis C.K.

Gas is always a blast for me, so not surprisingly this was highly entertaining:

Insight: Kids are not interested in nutritional value of food. Nutrition in food makes you fart. Fart equals fun. Educate kids through farts about the nutritional value of food. Get smart with your fart.

Nice touch on this app, combining utility and social sharing.

Only question with this brilliance is will it really appeal to kids (kids referring to anyone younger than me)?

The look & feel is actually more resembling an episode of Beavis & Butt-Head from 90´s and the song could have been lifted from the glory days of Epitaph records skate-punk.

Is it something that resonates more with us middle-aged kids than the real target audience?

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You Have Listened to Led Zeppelin, Would You Like to Listen to Prince?

First rule of being a planner:

Don´t think that you represent target audience.

You have to understand the target audience. Know as much as possible about them. Talk with them. But never think that your own behavior resembles anything that normal people are doing.

Unless you are targeting 30+ years old dudes still wearing sneakers and knowing too much about popular culture.

Majority of planners are snobs in various fields, and this does not exclude yours truly. Therefore I have never seen the reason for automated recommendation algorithms. I will always know what I want to listen or watch. I have spent majority of my life listening to obscure records and watching odd movies to be able to entertain myself in every occasion without outside help. If I need recommendation, I only trust in a handful of established aficionados, who have earned my trust.

I will always favor human curation over algorithm.
Therefore this recommendation in Spotify made me laugh:
Prince Spotify
You have listened Led Zeppelin, now listen to Prince.

How stupid is that? It would be like recommending broccoli in restaurant because you like meat.

“Eugene Goostman” might be able to act like a human, but this recommendation did not raise hopes for reaching singularity for a while.

But here´s the trick:
I like Led Zeppelin.
I like Prince (the song is from one of my favorite Prince albums).

So actually recommendation was not off. It just came from surprising angle. Maybe the Spotify algorithm knows more than it appears. If there would be more people, who listen both Led Zep and the The Artist Formerly Known As Prince, the world would be a better place.

Eventually it boils down to this: as long as the recommendation pleases the audience, it does not matter how off or not it is. That is why I don´t really think that the future of streaming services lies in super-smart recommendation engines or human curation. It will be about vast catalog. Streaming service, able to secure The Beatles to its service, will probably go long way.

Maybe recommend some Rolling Stones to go with that.

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Psst… Can I Whisper you A Secret? Anonymous Mobile Messaging Apps Are The Next Big Thing in Digital

Mobile instant messaging is all the rage at the moment. WhatsApp got bought by Facebook for over 19 billionWhopping 73% of China´s online population uses WeChat. The amount of Snapchat users has increased over 67% in the last six months.

Next big thing will be anonymous mobile chatting:

1. There is a demand for anonynomous interest-based social networks
Have you ever wondered why discussion forums still thrive in 2014?
Why I was so amped up about Internet was that I could be able to talk about things I was interested (hiphop, basketball and record collecting) with people all around the world. With my friends I can communicate with every possible method, but finding likeminded people around passion points that new Internet start-ups have not tapped into in a while. Since the demise of MySpace, tech industry has been over-obsessed with friend-based networks and neglected the interest-based connections.

2. Content in anonymous mobile apps is more interesting 
Majority of Facebook content bores the hell out of people. I know that I am not the only one, who could live without a single photo update about “meat trophies” (baby photos), weddings, travel photos and sport achievements (I am guilty of the latter two). Everyone has a role to play in this world and Facebook is the center of humblebrag. It is filled with people trying to give polished side about themselves. Perfection is not really interesting, but the faults are (something marketers should also realize).
At a brief glance my Secret app is filled with dirty stories (both sexual and scatological) and controversial opinions from people who would not post anything of that sort in Facebook. One glance to FB or Twitter puts me to sleep. Posting with your own name puts automatic self-censorship on and usually people overdo it and they just come up with boring stuff.

Anonymity unleashes the real side of the people. In good and bad ways.

But don´t just take my word for it though, advertisers see potential with these applications as well. Combination of mining of the message content and GPS data could provide interesting advertising possibilities. Traditional media has also taken a heed and they are monitoring these apps to get some juicy secrets (usually false ones).

So how you can get started to post your toilet secrets?
Below I have broken down the four most interesting anonymous messaging apps:

Secret
secret-path
Secret is finally available in Android and that might be the tipping point which will propel it to mainstream success.
Basic promise: Share your secrets freely and anonymously. You can upload short posts and images.
Level of anonymity: You will be given an avatar and you can connect Secret with your contact list or find secrets based on the location. This puts interesting twist to usage of Secret as you automatically start to guess whom of your friends is posting the secrets.
Addictiveness: Content is not as explicit as in Whisper but way more interesting than your average FB and Twitter feeds. There seems to be also a steady stream of meaningful discussions in Secret going on. Usage is intuitive and it is the most advanced of the new generation messaging apps.

Whisper
dj
Another anonymous social network gaining popularity at the moment, it is more closer to media company as it has editorial staff headed by former Gawker editor Neetzan Zimmerman.
Basic promise: You can post your secrets in the meme-like format where your text is superimposed on a picture. Whisper also allows sending private messages to users and following topics that interest you most.
Level of anonymity: This app is completely anonymous and does not connect with your contact list.
Addictiveness: The app is messy both from content and functions. The complete anonymity unleashes probably the expressiveness of the users. Because of the private messaging function Whisper is used more to hooking up than other its competitors. Because of the editorial aspects of the app, Whisper is more enjoyable for the passive users as posts can get “viral” based on their algorithm.
 
Yik Yak
yikyak
Yik Yak is taking some cues from other social sites (Reddit) as it is incorporating timeline that consists of purely text updates.
Basic promise: Getting a live feed of what people are saying around you. You can upvote and downvote what is good and what is not. It is mostly targeted to college students.
Level of anonymity: It does not connect to your contact list but connects to your location (everyone in 1.5 mile radius can see the posts)
Addictiveness: Totally related to where you are posting. Being in too crowded area makes content too general but using app where they are no other users feels like having your private party. The look & feel is nicer than Whisper, but not as polished as Secret.

Chance
chance
Chance pretty much brings Chatroulette to mobile.
Basic promise: You can chat with random strangers.
Level of anonymity: Your selfie is taken every time you start a new chat and that acts as an avatar.
Addictiveness: As majority of the users are horny single dudes, expect short conversations if you are not hot girl and plenty of x-rated suggestions.

Naturally being anonymous does not necessarily only result to funny light-hearted frivolous chat. Especially Yik Yak has been getting flak as it has been connected to cyberbullying in High Schools.
It is too early to say are these apps just a passing fad or a sign of something bigger. I believe that there is definitely longer-lasting market for these applications. The founder of 4Chan Christopher  “moot” Poole put it nicely:

“The industry has spent ten years rushing to capitalize on real identity and friendship based networks and now it´s getting turned on to its head.
Now they are rushing to understand the opposite”

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Don´t You Want Me Baby?

I was in movie theatre yesterday. During the commercials before the movie (Fading Gigolo, awesome movie btw!), I experienced a rare phenomenon. There was genuine positive audience reaction for one of the ads:

Whole audience bursted in laughter.
Yes, the ad is stupid, but that is the whole point.
Many times the stupid is enough.

For low-involvement FMCG products you seldom need a groundbreaking insight, complicated strategy or even grandiose big idea. Having funny characters and some Human League gets you far.

Chips Ahoy could fall into the trap of usual ad bullshit how eating chocolate cookies unleashes your potential and allows you to experience the world to the fullest.  Or other similar crap that delusional brand managers and their equally clueless agencies come up with.

You eat chocolate cookies and you get fat.
That is the truth, so you have to switch the focus to the fact that eating things that make you fat is fun. Cookie characters singing British new wave are fun. People like fun. Make fun advertising. Advertising is no rocket science.

On top of all this the ad is already over seven years old but it felt completely timeless for me. This underlines also the point that too often brands change their direction too often.
Find effective way to communicate and stick with it.
For cookie brand, you cannot really get better than singing cookies cruising on cabriolet and getting eaten in the process.

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