Tag Archives: promotions

Supermarket Champagne and How Quick Win is Not Always Beneficial for Your Brand

For a person coming from Finland where you only can buy wines from government-run monopoly even seeing wines in supermarket is somewhat mind-boggling. However where I advocate liberal policies, being too accessible might not be that wise strategy if you want to be regarded as premium luxury brand.

In the case of G.H. Mumm the genie is out of the bottle (no pun intented) and it has definitely positioned itself as a mainstream champagne. However even for supermarket champagne this promotion is just plain ridiculous:

gh_mumm

Taking picture of receipts?

Sending messages to dubious WhatsApp numbers?

How low will your brand go?

To me if you want to be perceived luxury you should not even be having promotions or discounts. But even if having promotion you could create a better and more luxurious experience, maybe a nice landing page or if you want to use messenger apps: a chatbot.

Brands are after quick wins and forget that those actions will deteriorate the brand on the long run.

(Some smartass might ask why I bought the bottle in the first place, which is a valid question. In this case, the wacky promotion did not stop me from buying the product (but it was close). I just ignored the promotion) 

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The Difference Between Invasive and Innovative Advertising is The Interest

I have mentioned earlier that I practice CrossFit. As a part of the addiction, I have become a victim of advertising and started spending on CrossFit apparel. When I started to train, it was ok to just go with regular running sneakers and whatever gear you had. Now I have different shoes for weightlifting and other exercises. I cannot even think of going back to training with normal (read: non-branded but equally functioning apparel).

Talk about taking your own medicine.

I was reminded of my Crossfit-addiction, when I noticed this ad on my Gmail:

RhoneGmail

I had not heard about the brand (Rhone) before, but it had the magic words that sparked my interest and also a discount. Discount is an interesting thing: if you are offered it, it already feels like bargain before you even know the starting price. Uncharacteristically I clicked on the ad (which was probably the first Gmail ad I have clicked ever).

The site offered apparently sweat and smell-proof shirts with quite steep prices. With my excessive sweating and vain ways I am of course the ideal target audience. After checking a while there came a pop-up which offered an opportunity to participate in lottery. Discount is interesting, but even more interesting is an opportunity to win something for free.

Rhonelottery

Naturally I signed up, so they have now my contact details.

After that I have been encountering Rhone advertising in my FB feed. They have been smartly changing the picture so I have noticed it every time:

RhoneFB2

RhoneFB1

Again uncharacteristically I clicked and again there was a pop-up with time-limited offer:

Rhonesecondchange

Nothing Rhone does is crazy innovative or cutting edge: just simple retargeting. They are essentially using the oldest bribes in marketing world: discount, rewards, exclusivity and lucky draw. If I would encounter as much communications from a brand in different field I would be super pissed off. Now I am more delighted and pondering should I actually test those shirts. That is exactly what smart marketing should do. From the starting point of not even knowing the brand, becoming a potential buyer within only a week is quite a feat.

So the lesson is: if you are able to find audience with natural interest, you can almost borderline spam them if you offer them something rewarding. People get touchy about marketing when it is totally irrelevant for them. It is not so much about what you say, but to whom you say it.

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Anatomy of An Insight: Meat Pack Hijack

I had totally slept on this, but luckily was shown it today in a meeting.
Entertaining and effective loyalty idea from this Guatemalan shoe store Meat Pack:

Insight: Most brands and companies are struggling with the top-of-mind. Consumers are promiscuous among brands. There are not many monogamous relationships with brands. If you are able to make your customer think about your brand, when they are shopping around, you are already having the upper hand. If you are able to make them come out running from that same competitor store, you are most likely winning.

Other lesson: If you are challenger brand, you should act like challenger brand. Although you might offend certain big players, your fans will just love you more.

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