Category Archives: Business

Never Skip Your Lunch Break

“Ask not what you can do for you country. Ask what´s for lunch.”
-Orson Welles

I have only few principles I live by: never say sorry, listen to Wu-Tang regularly, exercise every weekday morning and never attribute your own behavior to apply to the target audience. One of the most important principles is however the following one:

Always have a lunch break.

“A man may be a pessimistic determinist before lunch and an optimistic believer in the will’s freedom after it.”
-Aldous Huxley

I always find a slot in my calendar to go out and eat a proper lunch. That is something you should never skip, even how busy you think you are. It is not that much about physical need of energy, the lunch break is a really one of the only opportunities to recharge your batteries during workday.

“Even when I am writing I usually take a break around lunchtime and go for a little walk to clear out my head.”
Patricia Cornwell

Here are four ways on how I make my lunch break a sacred moment every weekday:

1. Lunch should never be eaten at your desk.
First, take-away food is disgrace to the chef. Food should to be eaten where it is made. Also walking to restaurant and back is a good exercise in the middle of the day.
If you spend majority of your time by your desk, you will eventually end up crazy like William Foster (great Michael Douglas) in Falling Down. He snapped already during breakfast time. It is also an illusion that eating your lunch at your desk is that much more effective. On worst case, you might spill something on your keyboard.

2. Lunch should always last minimum of 30 minutes
It is not called break without reason.
Brain is a muscle; you have to give it a rest once in a while so you can keep on pushing throughout the day. Usually people who do exceptionally long hours are the people who are not really using their brains that much. They disguise their lack of real work in meetings, planning meetings, meetings about meetings and meetings about meetings where you are planning meetings.
It is impossible come up with good ideas, if you are not giving your brain a rest. We spend already too much of our life captured to our uninspiring offices. Lunch break is our only opportunity to gather some outside stimulus to do a better job. I have never gotten a good idea in a formal meeting. I have gotten thousands of great ideas during the lunch break.
30 minutes is an absolute minimum, Three Martini lunch can last until dinnertime and beyond.

3. Lunch is the time for the banter
Working lunch is a contradiction in terms. It does not really work at all. They make actual work less effective and lunch less enjoyable. Lunch is great opportunity to get to know your colleagues and to talk about everything else than work. That might give new perspective to the actual work as well. I also try to meet people outside the agency to keep lunch conversations lively. If I happen to eat alone, I read a book. Regardless of with who I am (colleague, friend, wife or remote Paul Auster), I always get some new viewpoints during my lunch.

4. Try to test something new every week
People love routines and they make us dull persons. Trying new lunch joint is a great opportunity to take risks, go to the discomfort zone and have new experience in controlled setting. The worst thing that can happen is that you had a bad lunch. It is definitely safer way to bring some excitement to your life than wrestling with tigers.

So today when you think that you are too busy to have a proper lunch, think again. It might save your life.

“Time is an illusion. Lunchtime doubly so.”
Douglas Adams

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Digital Years are Dog Years

Someone opposed an idea, because it was “already” proposed three years ago.

Three years?

Are you kidding me?

Maybe three days, three months but three years!

Normally during three years in advertising, all of your clients and colleagues have already changed completely. How anyone can even remember what happened three years ago? I generally believe that if you have a good idea, you sell it as long until someone buys it. Or you are bored with it, which might indicate that it was not good idea to begin with.

Three years is a lifetime.

Digital years are like dog years. Things change and age faster. To get matters in perspective, here are collection of things that has happened during last three years:

I had to just write these as a reminder, so I can guide people here when they say something as stupid as that to me again.

Just because something has been done or proposed before, does not mean it cannot be done. Just do it better. Sometimes the proposed idea was right, but the time was just wrong.

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Streaming Services Are The Last Hope of Music Industry

Last week Taylor Swift has been applauded as a crusader of music rights as she withdraw her album from Spotify:

“[People] can still listen to my music if they get it on iTunes. I’m always up for trying something. And I tried it and I didn’t like the way it felt. I think there should be an inherent value placed on art. I didn’t see that happening, perception-wise, when I put my music on Spotify. Everybody’s complaining about how music sales are shrinking, but nobody’s changing the way they’re doing things. They keep running towards streaming, which is, for the most part, what has been shrinking the numbers of paid album sales”

Taylor Swift´s comment is just a hypocrite sugarcoating of a smart business move and a great marketing stunt. She is still able make a platinum-selling album (the only one this year for that matter), so she concentrated on maximizing the physical sales. She would have left her albums in Spotify, if they had paid her more through premium service. She is smart businesswoman, so she definitely did the right thing for herself (proven by those platinum sales). It is not clear though, would she make even more money if she would have left her album in Spotify?

The last point of the quote is however just pure stupidity. Paid album sales have been shrinking way before no one had ever imagined music streaming. Streaming services kill downloads (both legal & illegal), because downloads are inferior format. Music streaming has been a truly a blessing for music industry. I might listen the new Taylor Swift album once on Spotify because all the publicity. She would get something out of that listening, but more than from me not listening that album or using BitTorrent. I would not buy or even illegally download that album in any case, because I am not that interested. Big stars benefit more from lurker listeners than smaller artists.

Essentially there is only one important thing to really understand about current music industry:

People will not be paying for physical music anymore. Period.

This is called progress and you cannot stop it. Taylor Swift is an outlier with her platinum sales. Increase of vinyl record sales is just a too well covered hipster activity. You have to be a total moron to think that vinyl sales could help even slightly the struggling music industry. The real question is: are people willing to pay for streaming services? They are the last resort to make any money from the actual songs. Currently it seems positive and with the launch YouTube Music Key, there is enough competition to keep it interesting for the near future.

It is naturally disheartening to read about that Iggy Pop cannot live with his music or how little Aloe Blacc gets royalties from writing one of the biggest songs of the year:

Avicii’s release “Wake Me Up!” that I co-wrote and sing, for example, was the most streamed song in Spotify history and the 13th most played song on Pandora since its release in 2013, with more than 168 million streams in the US. And yet, that yielded only $12,359 in Pandora domestic royalties— which were then split among three songwriters and our publishers. In return for co-writing a major hit song, I’ve earned less than $4,000 domestically from the largest digital music service.

But what is truly the alternative?

Iggy Pop makes his money from advertisements. He could not do those without being a musician first. Although he remains fit, I doubt it is from starving.

I appreciate Aloe Blacc tremendously. I have been supporting him by buying physical records made by him from the start of his career with indie group Emanon. Is Aloe Blacc better off now or when he was pressing and self-publishing his records? Although the revenue share from “Outside Looking In” was probably more favorable than the terms and conditions of Spotify, he is now more successful by every account. “Wake Me Up!” would not be as big song without Spotify and the exposure of that song has benefitted Aloe Blacc way more than the petty 4000$ from the streaming royalties. The sad fact just is that the individual hit song will not necessarily make you money anymore. That song is more of advertising. Is it right or wrong is a philosophical question, but does not change the shifted dynamics of music business.

I agree that 4000$ looks shameful for making one the biggest songs in the universe, but life is not fair. People do not want to pay for physical music anymore, expect for old luddites like me, who still get excitement from the special box sets. Actually I am more worried about the viability of Spotify´s business model. They are currently handling over 70% of their revenues to different rights holders according to Spotify CEO Daniel Ek:

Spotify has paid more than two billion dollars to labels, publishers and collecting societies for distribution to songwriters and recording artists…that’s two billion dollars’ worth of listening that would have happened with zero or little compensation to artists and songwriters through piracy or practically equivalent services if there was no Spotify.

They are not profitable yet, either.

“Wake Me Up!” has been estimated to generate almost million in Spotify royalties. Someone is getting paid (and there might be a master plan behind it). The history of music has not really been a financial success story of artists. Record labels, shady managers and other Svengalis have exploited the creative work of musicians. So either the artist are afraid, smart or just increasingly naïve by pointing the finger to Spotify instead of their employers, record labels with whom they have signed their contracts.

You can still make money out of music, especially if you are strong brand, innovative or just really good. Dave Grohl (from one-of-the best live bands in the world) sums it up nicely on Reddit discussion:

Me personally? I don’t f*cking care. That’s just me, because I’m playing two nights at Wembley next summer. I want people to hear our music, I don’t care if you pay $1 or f*cking $20 for it, just listen to the f*cking song. But I can understand how other people would object to that. You want people to f*cking listen to your music? Give them your music. And then go play a show. They like hearing your music? They’ll go see a show.

Amen to that.

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Robots Should Drive My Taxi

During my three years in Singapore, majority of things have improved.

Trying to get taxis and travelling with them is however becoming more frustrating every day. I mostly use public transport. Both bus and MRT lines work perfectly (at least in my routes). Usually when I select taxi, the selection is based on urgency instead of convenience. Quite often the service experience is not really pleasant.

The rise of the taxi apps has been double-edged sword. On the other hand they have enabled you to get taxis to areas where you could not really wave a cab before. On the other hand every taxi driver is now just circling areas and waiting for pre-booking fees from the apps. Also apparently some taxi companies try to force their drivers not to use the best app (Grabtaxi) and to use only their own apps.

Taxi booking apps and arrival of Uber in Singapore are hopefully just a start in Taxi revolution. I am waiting for the time that the robot cars will revolutionize taxi industry:

Singapore would be a perfect place to test self-driving taxis: small area which is mostly documented in GPS, not many cyclists, predictable traffic, predictable weather, good roads, etc.

Here are six reasons why I would select robot over human driver any time:

1. No mistakes

Google´s self-driving cars have crashed twice. First time a human was driving the car. Next time a human rear-ended Google´s car. I would feel much safer with robot driving my taxi, than have my human driver watching Korean drama from his iPad and fixing his smartphone while speeding on highway (real story). Airplanes are majorly automatically flown nowadays which has reduced the accidents. Majority of the flight crashes are caused by human error. Comparing the

2. No explaining routes
“PIE or ECP*?” was my crash course to Singaporean acronyms. I thought that the driver was referring to some part drugs. Taxi driver should better equipped as a professional to select the right expressway. Especially compared to me, as I am still occasionally thinking that traffic goes to wrong direction.

The point of taxi service is that client needs to only know where he wants to go. Driver should know how to get there. Quite seldom that is the case. I have realized that I am actually checking the routes before hopping into taxi to instruct the drivers. This is waste of my time. For some odd reason majority of taxi drivers do not use GPS maps in Singapore.

Getting from point A to B is not rocket science. Google Maps gets you quite far. Waze gets you even further (both owned by Google though). Robot-driving car would utilize these tools with ease.

3. No shift changes or general laziness
Nothing frustrates more than seeing green cabs refusing to take you where you want to go because it is not on the right direction for the driver. Taxi should be a service business.

There is something fundamentally wrong with incentive system for cab drivers in Singapore. Drivers can just cherry-pick easy drives and even stop driving if they feel like it.

Robot driver does not need sleep, go to toilet or have any of other hindrances human drivers have. It would just keep on driving. Self-driving car would not discriminate depending on where you are going. Or throw tantrums at you because you just happen to live close to the airport.

4. No hiding in the rain
Whenever it starts to rain, taxis disappear. Based on the studies many taxis don´t pick up passengers during rain. They are afraid of accidents, because taxi companies will deduct them 1000 SGD immediately after accident. You will get it back, if you are not to blame of the accident. Again that is fault of the system, but eventually consumers will suffer. You usually need taxis more when it rains and not the vice versa.

Driving in rain, even heavy rain is not even that difficult. People are driving in snowstorms and icy roads all the time in Nordic countries. Robot drivers would not have extra jinx because of the conditions and could automatically adjust their driving style to any weather.

5. No annoying bantering during your trip
From planner perspective talking to taxi drivers is always beneficial.

You get answers and firm POV on about everything you could even think of. I can also understand that quite many people do not necessarily want to hear driver´s view on air pollution, politics or prostitutes in Geylang. Instead you could tune your favorite playlist in Spotify and enjoy a smooth ride from place A to B.

6. No obstacle to card payment
Paying with card in Taxis is a troublesome experience. Despite the card stickers on windows, majority of the drivers try to avoid card payment by any means.

Therefore you try to always pay with cash. Even then you are scolded by paying with too big notes (usually 50 dollars, which just happens to be the standard note from ATMs). Automatic cars could just take your card without complaints and no worries when they will receive the money to their bank account.

Don´t get me wrong. There have been awesome taxi drivers who have saved me multiple times by getting me on time to the airport. Still I am firm advocate of constant development. Currently the service level you get from human drivers would easily be matched and improved by self-driving taxis. I am definitely the first one testing the driverless car.

*These refer to Singaporean expressways (East Coast Parkway and Pan Island Expressway).

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Behind Every Brilliant Brand, There is A Brilliant Person

“When you have found a good client, do not let her go even if she switches a company”

This advice struck me early in my advertising career. Every time I meet a person who impresses me, I make a mental note to follow her career and to keep in touch (at least add as a LinkedIn contact). Mainly it is to test my judgment of people and you never know when your paths cross again. Generally it is also more pleasant to work with brilliant people than mediocre ones.

Great people tend to do great things whenever they are. They make strong brands stronger and can uplift the more tepid ones. If you have a strong brand, the occasional assholes cannot generally ruin the legacy. The rotten apples can permanently damage the weaker brands.

Advertising business is a people business. Being happy and successful in your work is relatively easy if you follow the following five steps:

  1. Maximize the amount of time spend with brilliant people.
  2. Minimize the time spent with idiots, bullies and psychopaths (unless latter ones are really brilliant).
  3. Stay in touch with the great people you have met during your career.
  4. Avoid the horrible people you have met during your career.
  5. Constantly meet new people. It is like shooting in basketball: The more you meet new people, the more opportunities you have to meet great people as well.

Your success seldom is about what you know but whom you know and with whom you have the opportunity to work with.

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#OperationAirKangKang: Why You Should Not Hustle People in Internet Age?

Internet has not made us safe from con artists. However, thanks to Internet, it is harder to keep scamming people. The frauds are exposed and shared faster. The backlash for them is also fierce.
On recent days the whole Singapore has been buzzing about one fishy store in Sim Lim Square (famous mall in Singapore for buying electronics and getting conned). The shop called Mobile Air first refunded $1000 dollars in coins to Chinese tourist:
Refunding with coins
Then they scammed Vietnamese tourist of his two-months worth of salary and made him beg and kneel with the refund:
Begging for refund
These are not isolated acts and the store has gotten over 25 complaints in just three months. Mobile Air is also not the only shady operator at the same venue as news about other cheats has been reported.
Previously these outrageous acts would have been forgotten and maybe addressed by officials later or not. Enter the Internet. Now thanks to certain anonymous individuals this thing has been exposed and “the justice” is served.

There four important lessons to be learned about the whole incident:

1. If you have deal too good to be true. It usually is.
This serves as a reminder for all of us consumers.
If you are sold brand stuff (iPhone 6, Rolex Watches, etc.) at below the market prices, they are either fakes, stolen or there is some string attached. According to former Mobile Air worker, the scam with Mobile Air was to lure person with the best price. Then you sign a contract, which forces you to take an extra $1000 warranty. No one reads the fine print, but it still is a binding agreement. When you demand refund you are bullied to not get on it.
Mobile air supervisor compared these totally unforgivable tactics to chicken rice price difference in high-end hotel and food court (as if stall in Sim Lim Square is comparable to high-end hotel). In desperate attempt to justify this scam he likened it to upselling you jeans if you buy a top.
Pardon my French, but bitch, please.

2. Clever scam artists don´t draw attention to themselves
Mobile air is not the only dubious merchant in Sim Lim Square. If you want to keep doing your dirty deeds you better do it smoothly. If you refund 1000 dollars with coins and publicly humiliate people you are just begging to get caught eventually. Best (or worst depending on your viewpoint) deceptions are the ones you do not even realize that you are have been scammed.

3. Citizen punishment can be harsher than the capital one
The owner of the Mobile Air has been thoroughly exposed thanks to the troll site SMRT Ltd (Feedback). Basically they have collected enough info on him to do an identity theft (address, phone number, email, etc.) To see the whole scope of the activities, I recommend reading this full lowdown.
The guys (I assume they are guys) are really ripping him apart and based on their latest post, they will just keep going:

//

Citizen vigilantism is a double-edged sword. At its best it helps to bring justice to people when official organizations have failed the individual. At its worst it will activate Internet lynch mobs with incomplete information but a lot of hatred. With Jover Chew dude though, it reminds me of the old saying: you reap, what you sow. You can check how things unfold by following the hashtag #operationairkangkang.4. It is now easier to be involved
Searching for dirt on wrongdoer is quite extreme way to find justice. What has really delighted me though is that Singaporeans have pledged over 10k for that poor Vietnamese guy to get him an iPhone 6 in Indiegogo.

I just hope that this fundraiser is not a scam as well.

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9 Tips On How To Be An Interesting Conference Speaker

I used to speak in quite a lot of seminars and conferences.
Nowadays I do it less, which means that I do not generally attend any conferences any more. I have some real work to do.
It is always nice to meet new people, but generally they are always the same people frequenting the seminars (those who have time for them). Other reason why I am avoiding the seminars is the quality of the presentations. Generally they are really boring. If I don´t get a new idea from every presentation, the time spent surfing web and watching cat videos would be time better spent.
Based on my experience in conference circuit, below are nine tips on how to outshine your competitors on the stage. If I would conclude it to one sentence, it would be about: “People are not interested about what you know, but what do you think and feel”. If you can convey that in your presentation, you are already quite far on making compelling presentation:

1. Have a point of view
This is the most important thing. When you are speaking at a conference, your main goal is to be interesting. You are not promoting your company; you are promoting your thinking.
What is the main idea you want to get across? If you do not have that clear idea with your presentation, you should get out of that stage. Now.
Having a point of view does not mean that you are smart or even close to the actually truth. The information is accessible to everyone, but only you can provide your own point-of-view. That is what makes you unique presenter. Don´t tell me stats I already know, but what is your take on those stats.

2. Don´t pitch your company, pitch yourself
I met my ex-colleague during lunch break of seminar he was attending. He mentioned that majority of the talks were just company pitches. This is like a plague especially in Singapore. I even attended Pecha Kucha here and majority of the talks were company pitches without no personality or point-of-view.
It was really downer.
I have gotten leads from every industry seminar I have spoken. I have usually mentioned firm I was working in the beginning and occasionally shown couple of case studies of what I have done (if relevant). That´s it. 99% of the presentation has been trying present compelling point-of-view about the state of world. Generally after the seminar, there has been a queue of people coming to talk more. There will be opportunities to handle your business cards and give your elevator pitch after your presentation. Would you rather talk with an interesting person with compelling views or desperate salesman who just sweats desperation?

3. Go against the grain
You have to make your audience feel something. If you are speaking in Social Media conference, have a title “Social Media is Dead” because every other presentation is praising the collective power of social media and using the same case studies. You don´t need to preach the idea of social media to already those already converted. You have to wake them up!
Generally people who attend seminars are more up-to-date with the world, so you can try provoking some thoughts from them. Also those who would need digital marketing education never attend the digital marketing seminars.

4. Good presentation asks questions, but does not provide answers
Usually length of a presentation in seminar is 45 minutes. It is quite a short time. If you can make people think and asking questions, your goal is accomplished. The idea is not showcase everything you know, but to showcase the highlights of what you know and think in interesting way.

5. Good presentation is entertainment, not education
In seminars you have a fierce competitor for the attention: the smartphone. Immediately you are sounding boring, people start to focus on their mobile devices.

6. Don´t Sweat The Technique
I have seen great presentations without any aids or props. I also have seen awesome presentations, which use all the technical bells and whistles you can imagine. If you have the compelling point-of-view, the technique can either amplify or weaken it. It is more about personal preferences and style you have when presenting. Prepare also that there are always technical difficulties: no Apple adapters, fonts missing, computer breaking down, timelines not met, and microphone on mute… Be professional with it and go through the worst-case scenario before your presentation. Be ready to present even without your precious slides.

7. Adjust to the audience
Smaller the audience, the more interactivity I try to have and vice versa. General rule-of-thumb is that bigger the audience you have the more idiotic the questions will be. That is because they are not questions anymore, but more about showing how smart the asker is. Usually they are also pitching their company. Save that stuff for after-seminar cocktails, please.

8. Don´t Say Sorry
I don´t care if you haven´t had time to prepare your slides. When you are in the stage, be proud and don´t apologize your existence. You should be there for a reason.

9. Dress snappily
If everything else fails, at least they remember that you had flair and mint sneakers.

Speaking of conferences, I don´t like sending my slides in advance either.

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How To Survive in World? Take The Piss Out of Everything

All the personal development stuff in workplaces makes me feel awkward.

Self-assessments, 360 reviews and personal SWOT evaluation is just a really odd and alien concept to me. I am more familiar with the competitive sports feedback loop. Your coach keeps saying that you suck, until you become better, hit your coach or quit (can be combination of all of the above). Negative feedback fuels your fire to show the world.

Developing yourself is naturally important and performance reviews in work as well. Maybe because of that sports background, I generally remember the negative feedback better. The following two criticisms I have gotten throughout the years have stick for some reason:

1. Being too cerebral

I had to check what that word evens means from a dictionary. I think that proves that this criticism was not really valid.

2. Trying to make joke about everything

This I heartily endorse and will continue to do as long I am living and breathing. 

If you do not recognize the absurdity of work and life in general, you will likely suffocate to your own seriousness. Like my spiritual advisers Monty Python stated in their song “Meaning of Life”:
 
What’s the point of all this hoax?
Is it the chicken and the egg time, are we just yolks?
Or perhaps we’re just one of God’s little jokes
Well ca c’est the meaning of life

The humor is the greatest survival mechanism to the various setbacks of life. Continuing with my gurus Monty Python from “Always look on the bright side of life”:

Life’s a piece of shit, when you look at it
Life’s a laugh and death’s a joke, it’s true
You’ll see its all a show, keep ’em laughin as you go
Just remember that the last laugh is on you
And…
Always look on the bright side
of life…


Humor is a universal way for people to connect. You laugh with someone, laugh at someone or are the one who is laughed at.
When people and things get too self-righteousness to their own right, it serves as a balancing act. If you are not able to laugh at the things you are doing, you have drunk your own Kool-Aid for way too long.
Irony is the highest form of self-confidence. That is why we trust people who are able to laugh at themselves. We recognize that they realized something bigger in this life. If you look at the bright side of life, generally the bright side will eventually appear.

The minority of us still buying records in 2014 has experienced the surge of special pre-order packages from artists. With colored vinyl records, autographed shirts and other swag, artists are trying to fill the void of the disappeared record sales. Rappers El-P & Killer (collectively known as Run The Jewels) took a delicate piss on the phenomenon with pre-order packages to their sequel Run The Jewels –effort. In addition to real colored vinyl and merchandise packages, there were a couple of really crazy ones:

The We Are Gordon Ramsey Package*: 150,000.00 USD
Run The Jewels will self produce a new episode of Kitchen Nightmares with Gordon Ramsey, with Mike and El both playing Gordon Ramsey.  We will travel to a restaurant with you of your choice, completely uninvited, and attempt to force them to change their menu. All the while verbally abusing and insulting the entire staff to hilarious effect.
 
The Self Righteousness For Sale Package*: 350,000.00 USD
Run The Jewels will spend 6 months pretending to care about whatever you care about.  We will travel to no more than 3 events of your choosing and make eloquent, timely speeches on your causes behalf.  We will shoot a heartfelt, informative video for your cause as well as co-author an info packet to be distributed on your causes behalf that includes an original song called “WE’VE GOT TO BRING _ _ _ _ _ _ _ TO AN END”.  This offer does not extend to terrorists or cops.
 
The Run The Jewels Retirement Plan Package*: 10,000,000.00 USD
Run The Jewels will retire from music, making only one song a year for you personally. Every song title will be your name with a number next to it.  You are free to exploit these recordings however you feel like. 
Includes:
All run the jewels publishing from any new song created during our retirement
2 fake gold 36” chains
2 green hands
A sticker

 
The Meow The Jewels Package*: 40,000.00 USD
Run The Jewels will re-record RTJ2 using nothing but cat sounds for music. You are free to profit from this album in any way you see fit up to 100k in net global profit or 3 years (whichever comes first).

Actually the last one has now become a reality. Hardcore fan started a Kickstarter campaign to raise those 40k. And as of writing this, it has already gone over that goal.
Yes we are getting a rap album done entirely from cat sounds:

The surrealism continues with this video where El-P “auditions” potential collaborators:

Where this really gets interesting is that the proceeds from Meow the Jewels will benefit Eric Garner and Mike Brown, who were victims of police brutality. El-P summarized the project really nicely:

“(This is) an opportunity to possibly do something good in the stupidest way possible.”

Just because you are not taking things serious, does not mean that you don´t care.

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Judge The Book By Its Cover

My publisher said that there are two things that determine the success of a book:

  1. The Cover (front 95%, Backcover including the summary 5%)
  2. The Name of the book

Generally author does not have anything to say with either of these. Naturally first I was offended as an author by the comment. However, when I started to analyze my own behavior in library, this made perfect sense. If I don´t know the author, I skim the cover and the title quickly and move on.

I trusted my publisher´s judgment and both books sold well. Although I am marketing professional, my view of the product (myself) was jaded. I had basically drunk my own Kool-Aid for too long. You need people who have non-biased view of your business and brand. Therefore I am a little bit suspicious if same team works for too long with same brand. You start to become too attached to it and the same time distanced from reality. Majority of brands do not live in reality, but in their own imaginary brand universe. One of the most important tasks for the agencies is to connect the brands with reality.

Other important lesson with the books is the short attention span. Your magnum opus will be assessed in matter of seconds, and if you don´t catch the attention immediately, no one will buy it. When people don´t know you, they judge you quickly and based on superficial things. Majority of the people do not want to try new things, they just want to find slightly different versions of things they already like. That is why novels from the same category always look the same and everyone wants to have Nordic crime writer on their roster.

If you become successful author, the meaning of the book´s name and cover diminishes but does not totally vanish. There will always be people who do not know you, although you are New York Times bestselling writer. When you have attracted enough people with your cover and catchy title, eventually your name as a writer becomes the main decision criteria. To get there is a long journey.

For a newcomer, this is important thing to point out. You have to first establish the reference point, before you can show how you are different.

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How To Conduct An Effective Meeting?

I don´t like meetings.

They go overtime, everyone is late, and no one is listening but instead just playing with their smartphone. Every agency has certain amount of personnel, whose sole purpose is to book pointless status update meetings. Usually they are the people who don´t have to do the actual worh. These meetings are just a way to secure their ass and tick some imaginary milestone on calendar.

My work is to think and present that thinking, not to sit in pointless meetings going same things over and over again. Unfortunately the more people you have with opinion in the meeting room, the less effective your marketing will be. The same applies to all the revision rounds.

Advertising seldom is a democracy. It is war of the ideas, where every opinion is not equal. You have to fight for the ideas, until you win or lose.

There is a need for meetings and good ideas can come from anywhere. The problem comes when you try to fix all the issues in one single meeting. There are times when you have to make decisions and when you have to come up with ideas. To try to do both things at the same time is lunacy.

So what you need to do is to only have two different types of meetings (and never ever confuse these two):

  1. Getting sh*t done -meetings (15-30 minutes)

This is project management with tight leash: tight agenda, tight timeline and total army discipline. Deciding on stuff on max. 30 minutes, preferably less. Clear leader for the meeting and limited opportunity to voice your concerns. The goal of this meeting is to make sure that the project is on timeline, right track and all the practicalities are taking cared. No joking around, you can really feel the pressure on this meeting. If someone starts brainstorming throw him with an apple, pen or whatever comes handy in the meeting room. If he continues, use more severe methods. Time is ticking, so shut up.

  1. Getting sh*t figured out –meetings (2-4 hours)

Call it brainstorming, kicking around the idea or ideating. This can take the whole day and it does not have to happen in boring meeting room. Get somewhere else to let the creative juices flow. Talk about it over lunch or over a drink. In these meetings every opinion has a value and the timeline is more relaxed. You still have a goal for the meeting, but it builds up gradually.

If you follow this construct when doing meetings, you will be much happier and more effective person in workplace.

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