Author Archives: Riku Vassinen

Facebook Canvas 101

There has been lots of talk about the new ad format for Facebook, so to save your time, here is all you need to know about it:

What is Facebook Canvas?
Canvas is an immersive and expressive experience on Facebook for businesses to tell their stories and showcase their products (according to Facebook)

So what does that really mean?
Essentially it is expandable Facebook ad with interactive features. It uses the same technology as Instant Articles, so you could almost call them Instant ads. The main benefit is that they load faster than mobile web in general, up to 10x faster.
fb-canvas

What are the features?
Currently you can add following features to your Canvas:

  • Button
  • Carousel
  • Photo
  • Text Block
  • Video
  • Product Set

What brands will benefit from it?
Not surprisingly many of the first examples have been popular culture properties (movies, TV shows) with a lot of interactive elements.
minions

The real opportunity is in my opinion with product catalogues. Swiping set of different product is intuitive and also gets you closer to actually buying of the product. Good example is Verizon´s Holidone-campaign, which was one of the first uses of Facebook canvas (done by R/GA New York):
holidone

I have seen these already before?
This ad format was previously available to only selected premium advertisers, but it is now opened for every one.

How I can do one?
You can do one by utilizing the Facebook self-service tool. There are easy step-by-step tutorials on how to do them. Technically it is easy, but of course making something cut-through requires lot of craft and innovation.

Is it a game-changer?
On a surface it is just a new ad format. However with more room to play in Facebook (and keeping in mind its massive reach in majority of countries), you should seriously consider do you need to create separate mobile campaign pages. Or maybe it is just better to create interactive experiences where people already are? Clicking to go to a site is just an artifact of the previous generation of Internet. Also whereas social posts are more about branding, with Canvas you can actually create a more utility to your ad unit (like finding your nearest Wendy´s):
wendys

Will we see a sudden surge of crappy canvas ads?
There are definitely early mover advantages reaped out of Canvas. When format gets more common, it will require more finesse and craft to catch the attention. As with other Facebook advertising, the news feed should not favor ads which are not liked:
 “If an ad doesn’t perform well, News Feed doesn’t show it to many people. And the advertiser gets a lot of feedback very early on.”
-Chris Cox, Facebook Chief Product Officer

What have been the best executions in Facebook Canvas thus far?

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Anatomy of An Insight: Grilled Dogs Featuring Snoop Dogg

I love when you make a blatant product announcement interesting:

Insight: Snoop is Doggy Dogg and Burger King has introduced hot dogs, see the connection?

Sometimes you just let people know that you have a new product out. You use celebrities to borrow relevance so that people will listen and then you ensure that your content is genuinely funny or moving. This “internal training video” definitely made me laugh, starting from the smoky entrance of Snoop D-O-double G.

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If You Want To Win in Life You Have To Go Little Berserk

“To be a consistent winner means preparing not just one day, one month or even one year –but for a lifetime”
– Bill Rodgers

billrodgers

I have been reading many sports books lately (Open, Sports Gene to name a few). The latest one has been “Marathon Man” about Bill Rodgers. He was a runner who helped to broke running to mainstream and is recommended reading for anyone who runs.

The book is also an eye opening account on how recent phenomenon the jogging phenomenon is. The runners were odd freaks and smoking tobacco was normal. Boston Marathon did not even have water during the early days and Bill Rodgers won the Boston marathon running in oversized Nike shoes. He did it still in 2:09:55. Sports has developed quite a lot, but at the end of the day success is about simple things:

1.Training
There is no shortcut for not putting the miles. If you want to succeed in running, you have to run and run a lot.

“Only ran once – Shit F*** Fart!! about 13 miles at OK pace at 9:00 AM. too tired to run”
From Bill Rodgers training log

2.Strategy
Especially marathon is not only about just letting it go. It is about listening your body, knowing your opponents and knowing your terrain. Bill Rodgers trained on Boston Marathon route constantly and knew it inside out. He was well prepared to win it.

3.Intensity
He was also known as a guy who started out too fast and got burned at the end of the run (recognizing myself here). This handicap also made his great runner. His guts The guy who has the killer instinct will have the final edge. You have to push yourself to limit and then go for the win. If racing does not bring out your intensity, you do not have a change:

“I became intense about the marathon. But I am nowhere near that intense in the rest of my life. In fact, I think running is the only way in which I’m competitive. I have a need to run and sometimes I love it. It’s probably because I wasn’t really good at anything else.”
Bill Rodgers

Or like the late great Steve Prefontaine put it:

“A Lot of people run a race to see who is fastest. I run to see who has the most guts, who can punish himself into exhausting pace, and then at the end, push himself even more”

4. Philosophy
Sports is a much bigger thing than just competition. It is a way of life. If I do not get my morning training, I do not only feel the physical withdrawal, I also feel the mental effects. Pushing yourself to the limit has a strong spiritual aspect.

“Training need not be an all-or-nothing battle, involving punishing track practice, grueling calisthenics, and wrenching interval sessions every afternoon. It could be a fun and easy cruise through the gorgeous New England countryside. It could be an act of freedom by which I could step outside myself and my racing mind. A long run in nature could even be a way to connect my physical body with the unseen spirit of the universe.”

5. Community
Although running is a solitary act, you need other people to help and spar you on the way.

“And you can’t do it alone. No one can. Look at Alberto Salazar’s team now. With Bill Squires I learned to work with a group, we all became friends and supported each other. How cool is that? “
– Bill Rodgers

These things are not limited to running, but apply to all aspects of life.

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Case Nikon Singapore: How to Keep Beating Your Opponent

Many of you might have heard about Nikon Singapore´s photo competition screw-up. They awarded clearly photoshopped photo and apparently a stolen idea. While it is not the biggest failure of the world, it is slightly embarrassing. It would probably be forgotten quite soon, but their biggest competitor Canon does not want us to forget:

Canon Canada

Quite seldom social competition in Singapore catches the attention in Canada

As we can see, the post has gotten over 11k likes and 7k shares. That is quite great number for a Facebook post and a great indicator that people love when brands are bold and have balls.

Bold brands are cheeky, even frivolous. When their opponent (read: other brand) fails, they attack viciously. Business is about winning and losing and if you can help your rival brand lose even more go for more blows. There is three great lessons here to keep in mind when you thinking of competing with your archenemy:

  1. Admit your own mistakes fast and forget them even faster.
  2. However well on your opponent’s mistakes and rub it in their face. Do it as fast as possible.
  3. …but do it with tongue-in-cheek. It is ok to be evil if you smile at the same time.

Some people and brands need to have an enemy to get the best out of them.

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Are You A Sociopath or Loser?

My good friend recommended reading “Gervais Principle” written by Venkatesh Rao. I think it is probably one of the most on-point analyses of office dynamics. Essentially it is build on this triangle drawn by Hugh Macleod:

macleodcompanyhierarchySociopaths populate top-of-the-food-chain, the vast majority are losers and the guys in the middle have it worse. Losers have the option of turning to sociopath or turning into bare-minimum performers. If you are really clueless, you don’t really have a career path in front of you. Same thing applies for brands, either you are the best or you are the cheapest. Being in the middle is being in the valley of death. Gervais principle is essentially the following equation:

Sociopaths, in their own best interests, knowingly promote over-performing losers into middle-management, groom under-performing losers into sociopaths, and leave the average bare-minimum-effort losers to fend for themselves.

That being said, I was quite recently promoted. Jury is still out about where I fit in the triangle.

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Content is Nothing Without Context

In a recent study with Lóreal and Google, where they tested typical ad, tutorial and testimonial, there were some interesting results. First the typical ad had the best view-through-rate but was not necessarily driving action so much.

viewthroughrate

What really struck me on the study were the following points:

 

1) If you are interrupted, you want to be interrupted with something that looks good.

Pre-rolls have been around for a while so people are expecting to see ads when they are checking YouTube. It is almost like an ad break, but apparently slightly more annoying.

 

2) Women are actively looking for the tutorials, not ads

Especially this is true to the millennials, they are used to less ad-looking content production. If you are interrupted with tutorial when you want to watch a tutorial, not surprisingly you are not necessarily watching it through.

 

3) Younger audience appreciates the more “real” approach and it drives more action

 youngeraudience

action

This pretty much highlights the point I have been going through for a while. Brands need to have their ad and content game in check. Creating great content is not supplementing the hard-working ads. And vice-versa: hard-working ad is quite seldom great content. What works as a pre-roll does not necessarily work in another formats.

Content production is totally meaningless if you do not think the context where you are showing it.

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Finnair Stopover Cock-Up

Finnair has a stopover concept in collaboration with VisitFinland.com. In principle it is a great idea to encourage people to come to visit Finland while they are flying Finnar to other destinations. Main emphasis in the term “in principle”.

As I am traveling to Copenhagen this spring, I thought it would be awesome opportunity to utilize tise stopover concept. Expect the booking system does not work. I have tried to do a booking with different browsers, different computers but essentially it always comes back to the starting point. I doubt that tourists are willing to go through too many hoops to be able to come visit Finland. I at least have some vested interest to go the extra mile. Moment-of-truth for your brand is always.

bookingform

That’s not all. Below there is aggregator of #visitfinland-hashtag. Some of the updates are dubious to say at least (like the one in right) and give totally different “feel” to Finnair:visitfinlandfail2

Currently there is no hardcore porn aggregated to the site like last weekend, but I still suppose that having #visitfinland combined with #ihaveburningpussy in your brand´s webpage is not necessarily the right brand association you want have:

visitfinlandfail

Or maybe it is and this is just a smart viral stunt to lure more sex tourists to Finland?

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Public Shaming is The Best Motivator

It´s like if your annoying roommate was a fitness tracking app.

cakewalk

Here is app I heartily endorse.

Cakewalk is step-tracking app which nags to you and if you do not reach your goals it will publicly shame you on Twitter. As majority of New Year resolutions will be broken sometime you need a little bit of tough love to stay on the course. Otherwise it is super simple: it will set the goals based on your daily average step count and then insults you if you don´t fulfill your goals.

plasticbags

Probably someone will get upset of this “mean” app. Well get away from your smartphone and just go walking.

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Social Media is Not A Conversation, It is A Shouting Match

“Pope Francis, who is a great man, gave his first interview after being elected to Eugenio Scalfari, an Italian journalist who is also a self-proclaimed atheist. It was a sign: real dialogue isn’t about talking to people who believe the same things as you. Social media don’t teach us to dialogue because it is so easy to avoid controversy… But most people use social media not to unite, not to open their horizons wider, but on the contrary, to cut themselves a comfort zone where the only sounds they hear are the echoes of their own voice, where the only things they see are the reflections of their own face. Social media are very useful, they provide pleasure, but they are a trap.”
Zygmont Bauman

Digital tools and social media have changed our lives. Not all the change has been for good. In theory we have more opportunities to discuss with various people, but actually we are surrounding ourselves with homogenous group of people who have similar background and similar opinions as we have. Because we can select what we read, majority of people settle for narrow worldview and just plain lies. Unfortunately nowadays it is ok to be ignorant and thanks to social media, you can surround yourself with other ignorant people.

We would have the opportunity to listen to opposite views, but instead we block them. We overreact to tweets, blog posts and snapchats if they do not conform to our worldview. You cannot be sarcastic anymore, because someone will not understand your humor. If you have to explain it is humor, the game is already lost. Especially the problem is obvious with millennials.

“My huge generalities touch on their over-sensitivity, their insistence that they are right despite the overwhelming proof that suggests they are not, their lack of placing things within context, the overreacting, the passive-aggressive positivity, and, of course, all of this exacerbated by the meds they’ve been fed since childhood by over-protective “helicopter” parents mapping their every move.”
– Brett Easton Ellis (Generation Wuss about millennials)

Essentially social media has just made us bunch of weak crybabies without any sense of humor. Or maybe we have always been them, but now it is just socially acceptable.

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Three Tips for Better Productivity

Good strategy is more often not about deciding what to do, but deciding what not to do:

1. Do not go to seminars.
The speakers generally resemble something like this:

Speakers are only promoting themselves, their firm or both. The probability of getting surprising new insights or meeting interesting people is close to zero.
Instead: Exercise or go to a stand-up comedy gig.

2. Do not read business books.
Just by glancing the executive summary you will be able to recite enough nuggets to shine in your presentations. Especially avoid books that have started out as blogs (trust me I have written one).
Instead: Read Russian classics.

3. Avoid Networking events
If you need to attend networking event you are not probably a person people would want to network to begin with. As everyone is just trying to maximize the amount of shared business cards, the probability of having meaningful conversation is close to zero.
Instead: Try to go for lunch with interesting people.
Usually more interesting and deep conversations and better food as you can select the restaurant.

With these tips you will notice that your productivity will jump through the roof and you are living more balanced and meaningful life.

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